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Frequently asked questions
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How long will it take to receive my order within my own country?
Most domestic orders are delivered within about 7 days. Please allow a processing time of 3-5 days before your order is shipped.
What are the delivery times for international orders?
International orders typically arrive within 8-12 days, depending on your location. Remember, processing can take 3-5 days before shipment.
Is shipping free, or will I need to pay extra?
We offer free standard shipping on all orders. If you need your order faster, express shipping is available for an additional fee.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this to keep tabs on your shipment’s progress.
What should I do if my order hasn’t arrived within the expected time frame?
If your order hasn’t arrived by the end of the expected delivery period, please check your tracking information and contact our customer service for assistance.
Can I change my order after it has been placed?
To ensure prompt delivery, orders begin processing immediately and cannot be changed once confirmed. Please review your order carefully before submitting.
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